Saturday, 29 October 2016

Patisserie Valerie

Afternoon tea for four (3)


For Danielle's birthday we got her afternoon tea at Patisserie Valerie as they had an offer on Groupon for £25 for 2 people. It was something different than the usual gifts we would get each other. (Yes her birthday was in July).

Kelly unfortunately couldn't make it as she's living in London but we had her fair share of the food.

It was the first time I'd been to Patisserie Valerie, I have had the macarons that Gabby got me for my birthday a couple of years ago. Sadly it wasn't a good one. 

We walked in & was told there was a 30 minute wait for a table. Told if we wanted afternoon tea it would be an hour wait or anything from the kitchen would take a while but drinks & cakes from the counter would be quick. People were asking if they could book & come back later, the guy said they weren't taking any bookings & that you would just have to wait. There's nothing he can do. The place was full & there just wasn't enough staff to go around which was why the service was so slow.

 It turned out to be a 15 minute wait which was ok. We were seated at a table that hadn't been wiped or cleared & got no service. There's a 15 minute rule of if no-one comes to you, you can go up to complain luckily for them the girl came at exactly 15 minutes from when we sat down. (Hannah was keen to time them). Took out drinks order & food.





Cappuccino 


An eyelash on my milk jug when things were already awful. 

Our tower came around 30 minutes after we seated.






Savoury
Cucumber on white bread
Smoked salmon & cream cheese on brown bread
Egg mayonnaise & cress on brown bread
Ham, spinach & mustard on white bread
Chicken, pesto & sunblazed tomatoes on brown bread
Mini vegetable quiche

Patisserie
1 x mini Victoria sandwich
2 x mini chocolate eclairs
1 mini carrot & walnut cake slice
1 x mini mixed berry mouse slice
1 x mini chocolate mousse slice

Scones
2 x fruit scone
2 x plain scone
Strawberry, apricot & blackcurrant jam, clotted cream & butter

Savoury food were fine apart from the ham mustard sandwich we didn't like them. Found it really weird that you only got 2 slice of each of the cakes between 2 people. The tiniest slices you could eat in one mouthful so not much to share between two. But yet you go 2 chocolate eclairs? Luckily for Danielle & Hannah I don't like them. 

I've turned into a scone after that think I had 4 scones or at least 3/8 of them. Effort in the gym this morning has gone...

Wasn't a great experience at all really disappointed, would not recommend or go again. Service was awful they just can't handle the afternoon tea when it was busy before they even started doing it. The idea of not taking bookings for afternoon tea clearly doesn't work. They really need to have a think over how they are running the shop. I'm sure I could do better!

Hopefully the service does improve & if you plan on going it's a lot better than it was for us today! If you're looking for somewhere to have afternoon tea in Liverpool I would recommend Cuthbert's which I have been to 3x & have blogged about them. Just search Cuthbert's or afternoon tea in the search bar down the side of the page.

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