Went to Botanico in Woolton Village for brunch this afternoon with Holly. It's only just opened - it was previously Crust then changed to Il Ristorante by Crust which didn't last long and now Botanico Brunch & Bistro, Bakery, Afternoon Tea. Still has the Italian vibe as it does woodfire pizzas and pasta from 12pm. Brunch is served all day till 5pm. They have a bakery at the back with baked goods, cakes and gelato.
The interior was great with all the plants - the new thing now. A lot of places are going for this vibe.
It was really busy and we booked for 12:15pm and was 15 minutes early. The host girl didn't know what to do - so the manger who was running around had to deal with the situation.
Holly got a Soy Cappuccino and I got a Matcha Latte. Holly said her coffee wasn't great and really bitter. My matcha didn't look great and wasn't made properly. They didn't give me a spoon to mix it and it was really bitter. I only managed to drink half of it.
On the menu they do Buttermilk Chicken & Waffles and Pancake stacks. But no other waffle option so I asked if I could get the waffles with one of the pancake toppings
Waffles with forest fruits & lemon creme fraiche - £9
The fruit was really sour and I wished I went for something savoury. It would have been better if it was American waffles and I wished I asked before ordering it!
Holly got Smashed Avocado on Sourdough - Topped with crumbled feta, toasted seeds, roasted cherry tomatoes, green salsa and added 2 poached eggs - £10
The interior was nice and the menu looks good and we want to go back for dinner but the service was awful. There was a lot of staff but most of them didn't have a clue what they were doing. Our drinks went to the table next to us. They didn't bring us the jug of water we asked for. We got our food, finished it and had our plates taken away then our waitress came over to ask if we had our food! We asked for the bill and paid on card, then as we were putting our coats on, our waitress came over to ask if we needed the card machine. The host girl was just useless was watching her as people were coming in and she just had no service and just didn't want to be there at all. She wasn't greeting people and didn't know what to do. We were early by 15 minutes but that shouldn't have thrown her off as she had the screen up with all the bookings so should have just went ok let me just check if your table was ready and she just stood there like "I don't know what to do" until the manager came over to sort the situation out.
Considering the awful service we do want to come back and try dinner - they also do afternoon tea. The food did actually come quick and hopefully given a bit of time the staff will find their feet and know what they're doing - so we hope anyway! I hope this is just new place nerves and they do find their feet as this is definitely something we've been after in Woolton village and hope it does well.
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